Odoo, operated like the enterprise system it has become.

Most companies start on Odoo's own hosting, Odoo.sh. It is a good platform for getting started: one standardised setup, built for developers, the same for every customer.

As Odoo takes over finance, sales, inventory and production, the requirements change. The questions now come from management, auditors and IT, not only from developers:

• Where exactly is our data stored, and is that written into the contract?
• How much data can we lose, and when did anyone last test a full restore?
• Can we reach Odoo over a private connection, with our own identity provider and access rules?
• Can Odoo exchange data with our other systems, and feed our reporting tools without slowing down production?
• Who do we call at 02:00 when an integration stops or the system slows down?

These are the questions basis.no has answered for business-critical systems since 1999. Our Odoo hosting is built to answer them.

Odoo platform runs on the same managed Kubernetes platform basis.no uses for other customer workloads, in our own data centres.

The stack is built on open-source components and standard Odoo. No proprietary changes are made to Odoo itself.

Your Odoo data stays on basis.no's own platform, and you decide how it is reached.

• Own data centres – your data stays in basis.no's own data centres, operated by our own staff.
• Private access – VPN or a private connection, so Odoo does not need to be exposed to the internet.
• Identity – single sign-on with Microsoft Entra ID, two-factor authentication and Conditional Access policies.
• Perimeter protection – web application firewall, geo-fencing and IP restrictions in front of Odoo.
• Network flexibility – forward and reverse proxy, custom domains and network setup to fit your existing infrastructure.
• Certification – basis.no is ISO 27001 certified.

This supports companies working with NIS2, DORA, GDPR or internal security requirements.

A daily backup means up to 24 hours of orders, invoices and stock movements can be lost. We back up continuously, so the database can be restored to a chosen point in time.

• All environments are backed up – staging and development too, not only production.
• Restore on request – to a new environment, so you can check the data before switching over.
• Annual DR test – we restore your Odoo from backup once a year and give you a report. You can file it directly with your own ISO 27001, NIS2 or DORA documentation.

On standard Odoo hosting, capacity is bought in fixed steps of workers, the Odoo processes that handle simultaneous requests. We size capacity from what your system actually does.

• PostgreSQL tuning – database settings, indexes and connection handling adjusted to your data volume and usage pattern.
• Workers sized to load – we measure peaks such as month-end close and web shop campaigns, and size Odoo for them.
• Horizontal scaling – the Odoo application can scale out, with PostgreSQL capacity and read replicas sized to the workload.
• High availability – Odoo and PostgreSQL run in a redundant setup, so the loss of a single server does not stop the system.
• Custom system libraries – install the Python packages and system libraries your modules need, such as specific PDF, label printing or data processing tools.

Odoo rarely runs alone. It exchanges data with banks, warehouses, e-commerce, payroll and BI tools. We give you the infrastructure for this next to Odoo.

You can also run other applications next to Odoo on the same platform, for example an integration service or an internal tool.

Our operations team monitors the platform around the clock and responds to incidents 24/7 under a service level agreement. You talk to people who know your setup.

Already working with an Odoo partner? They keep that role, and get access to the dashboard to deploy and follow your environments.

Odoo licences are not included. We host both editions. Odoo Community is open source and has no licence cost. If you use Odoo Enterprise, you buy user licences from Odoo or your Odoo partner, and moving your hosting does not change the licence.

How a move works

1. Check your renewal dateReview the renewal and cancellation terms of your Odoo agreement. We plan the move around your contract to avoid overlapping hosting costs.
2. Review your current setupModules, workers, storage, integrations and staging branches.
3. Test migrationWe restore a copy of your database and code to a staging environment on our platform.
4. Acceptance testYou and your Odoo partner test with real data before we agree on a date.
5. Switch-overFinal data transfer and DNS change, usually outside working hours.